1ecom Terms & Conditions

In these Terms and Conditions, the following definitions apply unless the context requires otherwise:

• "1ecom," "we," "us," "our" refers to the operating entity behind the 1ecom platform, accessible at https://1ecom.org and all associated subdomains and mobile applications.
• "Player," "you," "your" refers to any individual who has registered a 1ecom account or who accesses or uses any part of the 1ecom platform.
• "Platform" refers to the 1ecom website, mobile-optimised site, any 1ecom-branded applications, and all services, products, and features accessible through them.
• "Account" refers to the registered player account associated with a unique username and held in PKR on the 1ecom platform.
• "Services" refers collectively to sports betting (including cricket betting and PSL wagering), live casino, slots, keno, WM Live studio games, and any other gaming or wagering product made available by 1ecom from time to time.
• "PKR" refers to Pakistani Rupees, the base currency of all 1ecom accounts and transactions.
• "Bonus Funds" refers to any promotional credits, free bets, matched deposit bonuses, or other non-cash incentives credited to a player's account by 1ecom.
• "Wagering Requirement" refers to the number of times Bonus Funds must be wagered on eligible games before they or any associated winnings may be withdrawn as real funds.

By completing the 1ecom registration process, by clicking any acceptance button during onboarding, or by accessing or using any part of the 1ecom Platform, you confirm that you have read these Terms and Conditions in full, that you understand them, and that you agree to be legally bound by them.

If you do not agree with any part of these Terms and Conditions, you must immediately cease all use of the 1ecom Platform and must not register an account or place any wagers. Continued use of the Platform constitutes ongoing and unconditional acceptance of these Terms in their current version.

To register and maintain an active 1ecom account, you must satisfy all of the following eligibility criteria at the time of registration and on a continuous basis for so long as your account remains open:

• You must be at least 21 years of age. 1ecom enforces a strict minimum age policy. Registration or use of the Platform by anyone under 21 years old is absolutely prohibited.
• You must be registering as an individual natural person and not on behalf of any company, trust, partnership, or other legal entity.
• You must not be subject to any self-exclusion arrangement — whether imposed by 1ecom or by any third-party responsible gaming registry — that would prohibit your participation in online gaming activities.
• You must provide truthful, accurate, and complete information during registration. You must not register using false identities, names belonging to other persons, or fictitious addresses.
• You must be the rightful owner of, or fully authorised to use, any payment method you link to your 1ecom account, including any JazzCash wallet, EasyPaisa account, HBL account, UBL account, or Meezan Bank account.

1ecom reserves the right to require identity verification (KYC) documentation from any player at any time, including but not limited to: a valid CNIC (Computerised National Identity Card), proof of address, and proof of ownership of the payment method used. Accounts may be suspended pending the satisfactory completion of KYC checks.

You are solely responsible for maintaining the confidentiality and security of your 1ecom login credentials, including your username, password, and any two-factor authentication codes. You must not disclose your login details to any other person under any circumstances.

Each player may hold only one active 1ecom account. If you discover that you have inadvertently created more than one account, you must notify 1ecom support immediately. 1ecom will determine, at its sole discretion, which account to retain as the single active account.

• You are responsible for all activity that occurs under your account, whether or not such activity was authorised by you.
• You must notify 1ecom immediately if you suspect that your account has been accessed without your authorisation.
• You must keep your registered contact details — including your email address and Pakistani mobile number — accurate and up to date at all times.
• You must not transfer, sell, assign, or otherwise deal with your 1ecom account or any funds held within it to any third party.

All deposits to your 1ecom account are processed in Pakistani Rupees (PKR). 1ecom accepts deposits via JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, and Meezan Bank transfer. Minimum and maximum deposit limits are displayed at the time of each transaction and may vary by payment method.

Deposits via JazzCash and EasyPaisa are typically credited to your 1ecom account within two to five minutes of the transaction being confirmed by the payment provider. Bank transfer deposits via HBL, UBL, and Meezan Bank are subject to standard interbank processing timelines and may take up to two hours during normal business hours.

• All funds deposited must originate from a payment method that is registered in your own name. Third-party deposits are not permitted.
• 1ecom does not charge a deposit fee, but your payment provider may apply their own transaction fees. Any such fees are your responsibility.
• 1ecom reserves the right to request source-of-funds documentation for any deposit that triggers our internal risk or compliance thresholds.
• Deposits made in error (e.g., incorrect account number) must be reported to 1ecom support within 24 hours. 1ecom will investigate and, where possible, facilitate a reversal in coordination with the relevant payment provider.

Players may request a withdrawal of real-money funds from their 1ecom account at any time, subject to the conditions set out in this section. Withdrawals are processed in PKR to the same payment method used for the player's most recent deposit, or to a verified payment method linked to the account.

Withdrawal requests submitted to JazzCash or EasyPaisa are typically processed within approximately five minutes of approval. Withdrawals to HBL, UBL, and Meezan Bank accounts are typically processed within one to two hours during standard banking windows.

• Withdrawals may only be made to payment methods registered in the player's own name. Withdrawal requests to third-party accounts will be declined.
• Before any withdrawal is approved, 1ecom may require the completion of KYC verification, including CNIC verification and payment method ownership confirmation.
• Any Bonus Funds credited to your account must satisfy the applicable Wagering Requirement before the associated winnings may be withdrawn. Attempting to withdraw before wagering requirements are met will result in the forfeiture of Bonus Funds.
• Minimum withdrawal amounts are displayed within the 1ecom account withdrawal interface and are subject to change.
• 1ecom reserves the right to delay or withhold a withdrawal pending investigation if the transaction is flagged by our risk or anti-money-laundering systems.

All sports bets — including cricket betting, PSL match wagering, T20 International markets, and any other sporting events offered on the 1ecom sportsbook — are subject to the specific rules published for each sport and market type within the Platform.

General betting rules applicable to all markets on 1ecom include the following:

• All bets are accepted at the odds displayed at the time the bet is confirmed. 1ecom does not honour bets placed at erroneously published odds that are materially different from the true market price.
• 1ecom reserves the right to void any bet where there is evidence of price manipulation, match-fixing, or any other integrity-related concern, in accordance with the standards of the relevant sport's governing body.
• In the event of an event cancellation, postponement, or abandonment, bets will be settled in accordance with the specific rules for the relevant sport and market as published on the Platform at the time the bet was placed.
• Live in-play betting markets (including ball-by-ball cricket markets) are offered subject to data feed availability. 1ecom accepts no liability for delays in live data that may affect the presentation of in-play odds.
• Maximum win limits apply to all betting markets. Applicable limits are displayed within the relevant market on the Platform.

All casino games available on the 1ecom Platform — including live casino tables, slots, keno, and WM Live studio games — are provided by certified game suppliers and operate using independently audited Random Number Generator (RNG) technology. Return-to-Player (RTP) percentages for individual games are available within each game's information panel.

• Live casino games are subject to the rules displayed at each individual table. In the event of a technical disconnection during a live game session, 1ecom will resolve the hand or round in accordance with the game provider's standard disconnection rules.
• Slot game winnings are paid in accordance with the paytable applicable to the specific game version and stake level at which the winning spin occurred.
• Keno draws on 1ecom are conducted at scheduled intervals using certified number-generation systems. Draw results are final once confirmed on the Platform.
• 1ecom reserves the right to void casino game results where a technical error has produced an outcome that would not otherwise have occurred under normal operating conditions.

1ecom offers various promotional bonuses to both new and existing players from time to time, including but not limited to welcome bonuses, deposit match bonuses, free bets, cashback offers, and seasonal PSL promotions. Each promotion is governed by its own specific terms and conditions, which are published alongside the offer.

• Bonus Funds and any winnings generated from Bonus Funds are subject to the Wagering Requirement specified for each individual promotion before withdrawal is permitted.
• Unless the specific promotion terms state otherwise, Bonus Funds must be wagered within 30 calendar days of being credited to your account. Bonus Funds not wagered within the applicable time limit will be forfeited automatically.
• Where a maximum win cap applies to a promotion, any winnings generated from Bonus Funds that exceed the stated cap will not be withdrawable regardless of the wagering requirement being met.
• Only one bonus may be active in a player's account at any given time unless the specific promotion terms expressly permit otherwise.
• 1ecom reserves the right to withdraw, modify, or terminate any promotion at any time with reasonable notice. Promotions are offered at 1ecom's sole discretion and do not constitute a contractual entitlement.

The following conduct is strictly prohibited on the 1ecom Platform. Any player found to have engaged in prohibited conduct may have their account suspended or permanently closed, and any funds held in the account may be forfeited pending investigation:

• Registering more than one account on the Platform, whether in your own name or using any other identity.
• Using automated software, bots, scripts, or any artificial intelligence tools to place bets, access games, or interact with the Platform in any manner not intended for human users.
• Attempting to exploit software errors, display errors, pricing errors, or any other malfunction of the Platform for financial gain.
• Engaging in any form of money laundering, including using the 1ecom Platform to cycle funds through deposits and withdrawals without genuine gaming activity.
• Placing bets on the basis of inside information, or participating in or facilitating any form of match-fixing or sporting corruption.
• Colluding with other players or with Platform staff to gain an unfair advantage in any game or market.
• Providing false or misleading information during registration, KYC verification, or any other interaction with 1ecom.
• Using the Platform if you are subject to a self-exclusion order or if you are under 21 years of age.

1ecom reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or any other criminal conduct.
• Failure to complete KYC verification within the required timeframe.
• Receipt of a valid self-exclusion request from the account holder.
• Reasonable suspicion that the account is being operated by a person under 21 years of age.
• Regulatory or legal requirement to do so.

Players who wish to voluntarily close their 1ecom account may do so at any time by contacting the support team. Any real-money balance remaining in a closed account — net of any Bonus Funds that have not met applicable wagering requirements — will be refunded to the player's verified payment method within a reasonable timeframe.

To the maximum extent permitted by applicable law, 1ecom's total aggregate liability to any player — whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total value of real-money deposits made by that player to their 1ecom account in the twelve months preceding the event giving rise to the claim.

1ecom shall not be liable for any indirect, consequential, special, incidental, or punitive losses or damages, including but not limited to loss of profits, loss of anticipated winnings, or loss of data, even if 1ecom has been advised of the possibility of such losses.

All content on the 1ecom Platform — including but not limited to text, graphics, logos, game software, user interface elements, and proprietary data — is the intellectual property of 1ecom or its licensed content providers and is protected by applicable copyright, trademark, and other intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal and recreational purposes in accordance with these Terms. No player may copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the 1ecom Platform without the express written consent of 1ecom.

1ecom collects, processes, and stores personal data relating to registered players in accordance with its Privacy Policy. By accepting these Terms, you also accept the 1ecom Privacy Policy, which is incorporated herein by reference and forms part of the overall agreement between you and 1ecom.

Personal data collected during registration and ongoing account use — including your name, CNIC details, Pakistani mobile number, email address, and payment method information — is used for account management, identity verification, fraud prevention, regulatory compliance, and the personalisation of your 1ecom experience. Full details of how your data is used, stored, and protected are set out in the 1ecom Privacy Policy.

1ecom operates under an international online gaming licence. These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of the jurisdiction in which 1ecom holds its operating licence.

In the event of any dispute between a player and 1ecom that cannot be resolved through direct negotiation or the 1ecom internal complaints process, both parties agree to submit to the jurisdiction of the competent courts or arbitration bodies as specified in the applicable licensing framework. Players in Pakistan retain any rights afforded to them under mandatory provisions of Pakistani consumer protection law that cannot be excluded by contract.

1ecom reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, 1ecom will notify registered players by email to the address held on the account or by displaying a prominent notice on the Platform prior to the changes taking effect.

Your continued use of the 1ecom Platform following the publication of amended Terms constitutes your acceptance of those amendments. If you do not agree with any amended Terms, you must stop using the Platform and may request account closure in accordance with Section 11 above. The version of the Terms published on the Platform at the time of any relevant event shall be the version that governs that event.

If you have any questions about these Terms and Conditions, or if you wish to raise a complaint or dispute relating to your 1ecom account, please contact the 1ecom support team. Our support team is available 24 hours a day, 7 days a week.